
Two years ago, National Legal and Policy Center’s Carl Horowitz foretold that policies implemented by Starbucks, in response to a nationwide uproar over an incident in a Philadelphia store, “will not work.”
Horowitz emphasized the failures of mandatory diversity training, which the company imposed on employees across its more than 8,000 locations in May 2018, while shutting down business for the day. The action was taken following a conflict in an upscale neighborhood store, in which two black men waited for a friend at a table, and were denied access to the Starbucks’s restroom because they had yet to purchase anything, were then arrested for refusing to leave.
“I’m embarrassed, ashamed,” said then-CEO Howard Schultz – a liberal who briefly contemplated running for president this year – at the time. “I think what occurred was reprehensible at every single level. I think I … Read More ➡